NDIS Virtual Support

Virtual Assistance for NDIS Providers

Scale Your NDIS Business with Cost-Effective, Expert Support

At Digital Ateliers, we specialise in providing highly trained Virtual Assistants (VAs) who understand the unique needs and operational demands of the NDIS sector. Our team of Digital Artisans blends skill, structure, and creativity to support providers in staying organised, compliant, and participant-focused.

Whether you’re a growing provider or an established organisation, our VAs integrate seamlessly with your team to help you scale — giving you the freedom to grow without being overwhelmed by admin or backend tasks, while keeping your focus where it matters most — on delivering exceptional care to your participants.

Why Choose Our NDIS Virtual Assistants?

We help NDIS providers like you reduce monthly operational COST BY UP TO 70% while increasing efficiency, compliance, and service delivery. Our Virtual Assistants are skilled in core business functions and have hands-on experience with key industry software, including:

Bravity, Deputy, ShiftCare, Visual Care, Vertex 360, and many more.
They’re not just task managers — they are Digital Artisans, bringing clarity, consistency, and care to every detail they handle.

Artisan Expertise

Our team fuses creativity with cutting-edge technology to deliver truly unique digital experiences.

Tailored Solutions

We customize every project to reflect the individuality and goals of your brand.

Innovative Vision

Constantly pushing boundaries, we blend artistic flair with strategy to keep your brand ahead online.

Our Key Areas of Expertise

HR Support

Our virtual assistants handle job ads, applicant screening, interview scheduling, onboarding, compliance tracking, and staff documentation keeping your HR process seamless and efficient.

Admin & Compliance

Our virtual assistants streamline your admin and compliance tasks by updating CRMs, organizing records, and preparing essential NDIS compliance documents. They also manage participant case notes and emails while handling calendar and file management to keep your operations running smoothly.

Rostering Support

Our virtual assistants provide efficient rostering support by creating and maintaining service rosters, matching staff with participant needs, managing shift changes and backfills, and ensuring smooth day-to-day operations.

Business Development

Our virtual assistants drive business development by reaching out to support coordinators and stakeholders, building service partnerships and referral networks, scheduling calls and follow-ups, and supporting lead generation strategies to help your NDIS business grow.

Reliable, Aligned, and Easy to Work With

Every VA at Digital Ateliers is trained, NDIS-aware, and ready to become a trusted part of your team. They work in Australian time zones, understand the standards of the industry, and communicate clearly and professionally.

We offer flexibility in how you engage with us — with options to suit your unique workflow and pace of growth. Whether you need short-term assistance or long-term support, we’re here to help you stay ahead.

Our Testimonials

Discover What Our Clients Say About Their Journey with Digital Atelier

Working with Digital Atelier was an absolute game-changer for us. They didn’t just build a website—they truly captured the essence of who we are. Highly recommend their services!

Sarah L

Digital Atelier’s fresh take on digital marketing made a huge difference for us. Their innovative strategies led to remarkable growth, and we noticed a big boost in both engagement and conversions. They truly know how to make an impact.

Michael R

Working with Digital Atelier is recommended. They crafted a seamless user experience that our customers love, and we couldn't be happier with the results.

Taha

Our first photoshoot, our first reel, our first sale — all happened within weeks of working with Digital Ateliers. The quality of content and strategic marketing helped us make a real name in a crowded market.

FAUZ

In just three months, we’ve seen more online enquiries than we did in the last year. The website and social pages now reflect the heart of our service, and the feedback from families has been amazing.

Hi Five Community Service